This Is What Ecommerce Will Look Like In The Future

An increasingly popular topic for discussion is what the future holds for the ecommerce industry as a whole. Online retail is continually changing and updating in order to bring the very best shopping experience to consumers, and it is changing at an exponential rate.

Indeed, it was only a few years ago that buying online was not so popular, but today it couldn’t be more common. Nowadays, we are looking at the future of ecommerce with great optimism. With such a speedy growth over just a few years, it is intriguing to see what the next few years could bring.

The team behind has wondered the same and they’ve actually done something about it. They performed a case study and crafted an infographic outlining current trends and a few predictions for the future of ecommerce. Some of these trends have already appeared at forward-thinking ecommerce companies such as Amazon, while other businesses still consider them pretty futuristic. You’ll find the infographic below, but before you dive into the sea of information, let’s do a quick overview of the ecommerce trends analyzed and the fields this industry will affect.


Cryptocurrencies have been around for a nearly decade, but it is only more recently that some ecommerce stores have begun letting customers use them as a payment method. Many people believe that Bitcoin is the future, as not only its transactions are speedy, but they also carry a very low transaction rate.

App Commerce

There are a few ecommerce stores out there that have their app, meaning that shoppers can browse and purchase products even when they are out and about. It is predicted, however, that by 2020, mobile commerce will make up 45% of the total commerce revenue</a>, so if you don’t have an app, it is the right time to create one.

Drone Delivery

A few years ago, if you were to tell someone that in the future a flying robot would deliver packages, they would likely laugh. Today, however, it is a very real possibility. As you’ll see in the infographic below, 79% of the US consumers said that they are more than willing to request drone delivery if the package could be delivered within an hour. Predictions suggest that 40% of parcels will be delivered within 2 hours by 2028.

Product Videos

Gone are the days when consumers were happy with just looking at product images. Today, they prefer seeing a product video over reading its description. In fact, consumers are between 64%-85% more likely to make a purchase after watching a product video.

In the infographic below, you will find a lot more future trends like these, as well as case studies of how some businesses are already implementing them. You should start making some changes today and stay ahead of your competition.

60 Stats & Trends That Will Define The Future of E-Commerce